I didn't get the confirmation code email

If you didn’t get your confirmation code email, try the following:

• double check the email address you entered
• check your spam folder
• try re-sending the verification email

Note that the confirmation email is only valid for 5 days. If you requested a code more than 5 days ago, you'll need to request a new confirmation email.

If you still can’t log in, email us at support@insightsgenomics.co.uk or message us using the chat button in the bottom right corner. We'll get back to you within 1 business day.