---
title: How quickly should I return my sample kit?
description: How quickly should I return my sample kit?
---

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# How quickly should I return my sample kit?

Post your sample kit to us as soon as possible. If you need to store your sample before posting it, keep it at room temperature and do not refrigerate it. If you haven’t managed to post your sample kit after 6 weeks or have a question, contact us. Email us at [support@insightsgenomics.co.uk](mailto:support@insightsgenomics.co.uk) or message us using the chat button in the bottom right corner. We’ll get back to you within 1 business day.

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