---
title: Contents are missing or damaged from my sample kit
description: Contents are missing or damaged from my sample kit
---

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# Contents are missing or damaged from my sample kit

If your sample kit is damaged or contents are missing, contact us. Email us at [support@insightsgenomics.co.uk](mailto:support@insightsgenomics.co.uk) or message us using the chat button in the bottom right corner. If you can, include a clear photo of what you received. We'll get back to you within 1 business day.

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